Privacy Policy
Last Updated: October 18, 2025
At Trip Zip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or register for our services
- Make a booking or reservation
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your bookings and reservations
- Providing customer support and responding to inquiries
- Sending you important updates about your bookings
- Improving our services and user experience
- Sending promotional communications (with your consent)
- Detecting and preventing fraud or unauthorized activities
- Complying with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who help us operate our business, such as payment processors, hosting services, and analytics providers.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Access & Update
You can access and update your personal information through your account settings.
Delete Account
You can request deletion of your account and personal information at any time.
Opt-Out
You can opt-out of receiving marketing communications by clicking the unsubscribe link.
Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Note: If you disable cookies, some features of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@tripzip.ai
Phone: +372 651 0329
Address: TripZip Technologies OÜ., Harju maakond, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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