Terms of Service
Last Updated: October 18, 2025
Welcome to Trip Zip. These Terms of Service ("Terms") govern your access to and use of Trip Zip's website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using our platform.
1. Acceptance of Terms
By creating an account, making a booking, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.
Important: You must be at least 18 years old to use our Services. By using Trip Zip, you represent and warrant that you meet this age requirement.
2. User Accounts
2.1 Account Registration
To access certain features of our Services, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security and confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities under your account
2.2 Account Security
You are solely responsible for maintaining the confidentiality of your account and password. We recommend using a strong password and enabling two-factor authentication when available. We reserve the right to suspend or terminate accounts that violate these Terms.
3. Booking and Payments
When you make a booking through Trip Zip, you agree to the following:
- All bookings are subject to availability and confirmation
- Prices are displayed in USD unless otherwise stated
- Full payment is required at the time of booking
- You are responsible for ensuring all travel information is accurate
- Additional fees may apply for changes or modifications
- Payment is processed securely through our payment partners
- Prices may change without notice until booking is confirmed
Note: Once payment is processed and booking is confirmed, the price is locked for your reservation. Refunds are subject to our cancellation policy.
4. User Responsibilities
As a user of Trip Zip, you agree to comply with all applicable laws and regulations. You also agree not to:
Prohibited Activities
Use the Services for any illegal or unauthorized purpose, violate any laws, or engage in fraudulent activities.
Content and Conduct
Upload, post, or transmit any harmful, offensive, or unlawful content, or interfere with other users access to the Services.
System Integrity
Attempt to gain unauthorized access, interfere with, damage, or disrupt any part of the Services, servers, or networks.
5. Intellectual Property Rights
All content on Trip Zip, including but not limited to text, graphics, logos, images, videos, software, and data compilations, is the property of Trip Zip or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
6. Cancellation and Refund Policy
Full Refund
Cancellations made more than 30 days before travel date: 100% refund minus processing fee ($25)
Partial Refund
Cancellations made 15-30 days before travel date: 50% refund of total booking amount
No Refund
Cancellations made less than 15 days before travel date: No refund available
Special Circumstances
Individual services may have different policies. Please review specific booking terms.
7. Limitation of Liability
Trip Zip provides Services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Services. To the maximum extent permitted by law, Trip Zip shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- • Loss of profits, data, or business opportunities
- • Acts or omissions of third-party service providers
- • Force majeure events (natural disasters, pandemics, political unrest)
- • Technical failures or interruptions of Services
- • Travel delays, cancellations, or changes by providers
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in our Privacy Policy.
9. Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
9.2 Arbitration
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.
10. Third-Party Services
Our Services may contain links to third-party websites, services, or content. We are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third-party providers are solely between you and the third party.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify you of significant changes via email or through the Services. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
12. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease. All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Trip Zip regarding the use of the Services and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@tripzip.ai
Phone: +372 651 0329
Address: TripZip Technologies OÜ., Harju maakond, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia
By using our services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.
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